Introduction

Data We Collect

At Euro Bath BD, we may collect various types of information when you place an order through our website. The data we collect, store, and process is used to ensure a seamless purchase experience, facilitate claims, and provide you with the services you request.

Types of Information We Collect:

We may collect personal information, including but not limited to: Title, name, and gender Date of birth Email address Postal and delivery addresses Telephone and mobile numbers Payment details, such as card or bank account information communication.

How We Use Your Information:

The information you provide will be used to:

Process and manage your orders. Provide services and information you request through our website. Administer your account with us. Verify and process financial transactions related to your payments. Improve the layout and content of our website and customize it for users. Identify visitors and analyze user demographics for research purposes. Send you relevant information about our products and services, provided you have consented to receive such communication.

Marketing Communication:

With your consent, we may contact you via email with updates about our products and services. If you prefer not to receive marketing communications, you may opt out at any time.

Third-Party Sharing:

To ensure the delivery of your orders, we may share your name and address with trusted third parties, such as couriers or suppliers.

Accuracy of Information:

You must provide accurate and up-to-date information when interacting with our website. Please notify us of any changes to your details to ensure the information remains current.

Order and Account Management:

Your order details may be stored securely with us, but for safety reasons, they cannot be accessed directly by our team. However, you can log in to your account to:

• View completed, pending, or in-progress orders.
• Manage your address and bank details (for refunds).
• Modify your newsletter subscriptions.

Confidentiality of Access:

You are responsible for keeping your login details secure and confidential. Euro Bath BD cannot be held liable for any misuse of passwords unless caused by our negligence.

Other Uses of Your Personal Information:

At Euro Bath BD, we may use your personal information for additional purposes to enhance your experience and improve our services.

Opinion and Market Research:

Your personal information may be used for opinion and market research, where your details will remain anonymous and used solely for statistical purposes. Participation is entirely voluntary, and you can opt out at any time. Responses to surveys or opinion polls will not be shared with third parties. Your email address will only be requested if you wish to participate in competitions, and survey responses will always be stored separately from your email.

Promotional Communications:

We may send you updates about Euro Bath BD, our website, related products, sales promotions, newsletters, or information about our business partners. If you do not wish to receive these communications, you can opt out by clicking the "unsubscribe" link in any email we send.

Processing Opt-Out Requests:

Upon receiving your opt-out request, we will ensure that we stop sending you such information within 7 working days (days that are not Sundays or public holidays in Bangladesh). If your request is unclear, we may reach out to you for clarification.

Anonymized Data Usage:

We may anonymize data collected from our website users and use it for various purposes, including:

• Determining general user demographics and locations.
• Analyzing user behavior on our website or interaction with links in emails.
• Sharing anonymized data with trusted third parties, such as publishers, for analysis.
• Rest assured, any anonymized data will not personally identify you or compromise your privacy.

Competitions:

For any competitions organized by Euro Bath BD, we use the information you provide to notify winners and promote our offers. Detailed terms and conditions for each competition, including how your data will be used, can be found in the specific participation terms associated with that competition.

Security:

At Euro Bath BD, we prioritize the protection of your personal information. To prevent unauthorized access, accidental loss, deletion, or damage to your data, we have implemented robust technical and security measures.

When collecting data through our website, we store your personal information on a secure server, which is safeguarded by firewalls. Due to these security protocols, we may request identification documentation before releasing any personal information to you.

It is also your responsibility to keep your computer and password secure, preventing unauthorized access to your account.

Your Rights:

• At Euro Bath BD, your privacy matters. If you have any concerns about your personal data, you have the right to request access to the information we may hold or process about you. 
• You also have the right to request corrections to any inaccuracies in your data, free of charge. 
• Furthermore, at any time, you may ask us to cease using your data for direct marketing purposes.