Shipping Policy:

• Processing Time: All orders are processed within 2–3 business days.

• Delivery: We partner with trusted logistics providers to ensure the safe and timely delivery of your luxury bath products across Bangladesh. Shipping times depend on the destination.

Return and Refund Policy:

• Return Window: We accept returns within 7 days of delivery, provided the product remains in its original, unused condition and in its original packaging.

• Return Process: To initiate a return, please contact our support team with your order number. Once our team inspects the returned item, we will notify you regarding the approval or rejection of your refund.

• Non-Returnable Items: Custom-ordered or professionally installed products are generally not eligible for return unless they arrive with manufacturing defects or damage during transit.